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Atlanta Georgia Direct Hire Sep 19, 2022 Networking As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a full-time, permanent Network Engineer to join their team.  This is a hybrid position (2-3 days onsite, as needed) in Atlanta, Georgia.   Summary of position: Designing, installing, configuring, troubleshooting and maintaining Information Technology Systems at an enterprise level.   Responsibilities: Network and Cloud Security Best Practices Cisco Firewalls, Routers, Switches; Meraki Switches, APs, Firewalls Firewall configuration of Access Polices, IDS/IPS, Threat Intel, Monitoring, NAT Web Content and Security Filtering Remote Access including client VPN, Always On VPN, Horizon VDI Load Balancer/ Reverse Proxy/ Azure App Proxy configuration Wireless Network Access and Support of 802.1x Management of VLANs, DNS, DHCP, IPAM ISP Circuit Management, SD-WAN, MPLS, Site to Site VPN Public SSL Certificate Lifecycle Management Telco, Fax, VoIP Administration Support MS Teams Video Conferencing, Collaboration, Calling (Direct Route) Microsoft Endpoint Security Knowledge VMware, V-Sphere, NSX and Microsoft Server Knowledge Network Monitoring   Requirements: A minimum of 7 years related experience as a network engineer with heavy exposure to cyber security essentials and working with multiple topologies; CCNA Security and/or CCNP Security and/or Unified Communications Administration a plus. Thorough knowledge of Meraki Firewalls, Cisco Firewalls, Microsoft Direct Access. VMWare networking, Azure security models, Azure network configuration, and F5 Load Balancer Strong general knowledge of all aspects of Information Technology. Excellent written and oral communication skills; excellent interpersonal skills, collaborative, and customer service oriented; ability to present ideas in a business-friendly and user-friendly language. Excellent troubleshooting skills; self-motivated to conduct independent research into IT issues, products, and fresh ideas to the table. Ability to formulate business cases and budgets. Ability to effectively prioritize and execute tasks in a high-pressure environment.   Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
San Ramon California Direct Hire Sep 8, 2022 Project Management As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a full-time Implementation Project Manager (MMIS/PMO) to join their team. This is a remote opportunity looking for someone with hands on work with federal systems (CMS, Medicaid, Medicare, MMIS):  Product development; maintenance & Operations (M&O) and/or a background in Medicaid or healthcare systems implementation at state level.   Preferred PMP, Scrum certified, Federal Gov’t Project Experience – Led these projects themselves MITA Framework helpful – Heavy Technology Systems Must be hands on – 60% hands on, 40% Administration   Project Manager with experience overseeing the implementation and integration of government systems and operational projects. The ideal candidate has experience in transformation projects, replacing legacy systems with modular, integrated systems; product development; maintenance & Operations (M&O) and a background in Medicaid or healthcare systems implementation at state level.   Essential Duties and Responsibilities: Manage all clients contact throughout the implementation of a complex project, including systems and operations projects Track all implementation activities and artifacts Lead and participate in requirement and process analysis sessions and interviews Create MS Project schedules to align with required timeline and scope Create and review project deliverables; Maintain project forecasts and budgets. Collaborate with various functional and technical teams (Maximus and external partners) to ensure timeline, complete, and accurate implementations Contribute to corporate repository of project standards; Contribute to proposal writing Staff Management / Mentoring Ability to travel to implementation sites when needed. Minimum Requirements: Bachelor’s degree from an accredited college or university in Business, Management Information Systems, Computer Science, Public Administration, or a related field. At least seven (10) years of project management experience which must include leadership of complex projects PMP certification required Product Development experience required Must possess exceptional organizational, interpersonal, written, and verbal communication skills Must be able to communicate effectively and professionally, verbally and in writing, to all segments of the population Experience in managing both staff and processes, deadline-oriented work, budgets and revenue and profitability Experience leading complex projects spanning multiple knowledge, technical, and functional disciplines Health Services experience a plus Experience working as a team member and independently Strong computer skills, including intermediate to expert skill level of MS Office, MS Project, and SharePoint, JIRA/JAMA Education and Experience Requirements Knowledge of Medicaid Management Information Systems (MMIS) or Medicaid Enterprise Systems (MES) Experience working on Medicaid modernization projects Experience integrating complex system platforms across providers, members, and health plans CMS certification knowledge a plus CMS MITA Framework knowledge a must   Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.  
Helena Alabama Contract to Hire Sep 7, 2022 IT Support As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure multiple (2-3) full-time Helpdesk Support Specialists to join their team. This role is a 6 month, contract to hire (C2H) W2 position onsite in Helena, Alabama.    As an Helpdesk Support Specialist, you will be supporting all internal employees at all facilities with Level 1 and Level 2 technical support from the corporate office.  Common technical support duties include answering telephones, communicating with clients, diagnosing hardware and software malfunctions, troubleshooting problems, replacing hardware and installing new software on clients' machines. Primary Responsibilities Serve as the first contact for customers who need technical assistance via the phone, email or in person. Troubleshoot, diagnose, and resolve technical hardware and/or software issues on PC, Mac and Mobile devices. Work as part of a team in a call center environment. Stay current with all technologies in use within the organization to provide direct support. Enter, track and resolved all technical issue using internal ticketing system. Ensures SLA’s are met for resolving end user issue reports. Supporting Office 365, Azure Cloud, Mobile Devices and other technologies in use within the company. Asset management and tracking. Computer imaging and new employee onboarding. Required Technical and Professional Experience: 4-year/Bachelor’s Degree in Information Technology Discipline or significant work experience and proven competency in specialty areas is also acceptable. Experience troubleshooting and resolving issues with both Windows PC and Macintosh operating systems. PC Hardware and Software support. Experience resolving issues with IP networks and Remote Connectivity (RDS, VPN). Hand on experience resolving issues with Office 365 products including Word, Excel, Outlook. Detail Oriented with Good Communication Skills. Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
Atlanta Georgia Direct Hire Aug 26, 2022 Analysis As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a Manager, Data Analytics and Reporting to join their team as a full-time, permanent employee.  This is a hybrid position with initial onsite work in Atlanta (2-3 days a week).    In this role, you will set the vision and strategy for Data as well as drive the reporting and visualization function for the organization. You will lead a team of professionals to propel the organization forward and ensure OKR (Objectives and Key Results) achievement. You will have the ability to drive insights by business unit as well as across the organization to help leaders make critical decisions. You must be a bridge-builder who drives execution and eliminates rework within the organization. Experience with offshore teams is critical to the success of this role.   Responsibilities Lead, manage, and ensure accountabilities for all reporting, monthly round ups, and data visualization outcomes related to Business Unit performance. Train, develop, coach, and evaluate the business insights team as well as matrix-dotted line team members Work side by side with senior leadership to create innovative ways of looking at data and understanding how to improve the business Drive the monthly operating review process Systematize and standardize utilization of PowerBI and any other visualization tools Provide options to major outcome initiatives and work with leaders to achieve the stated goals Be innovative in how we utilize and display data for our teams and clients to make data-driven decisions Build and maintain relationships with business leaders and key stakeholders to understand the business and prioritization Participate in Strategic Services leadership activities and reporting   Job Requirements (including education) Bachelor’s degree in relevant field (industry experience may be substituted) Demonstrated success visualizing business status for all levels of the organization Snowflake query abilities 3 - 5 years PowerBI or Tableau Experience 5+ years of leadership experience Excellent verbal and written communication skills and have a process improvement-oriented mindset Superior presentation and presentation facilitation skills Strong analytical skills: ability to effectively analyze & resolve issues Ability to multi-task and manage competing priorities Strong organizational skills, attention to detail and quality Adaptable to feedback and requested changes Honest, ethical and handles things in a confidential manner Proficient with Google Suite and Internet applications Ability to learn new software systems and direct team members Results-oriented with ability to adapt to a changing environment Lean Six Sigma Certification a plus but not required Must be willing to conduct evening hand-off calls and morning transition calls with offshore teams.   Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
lawrenceville Georgia Contract Aug 24, 2022 Security As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a full-time (Contract) SOC2 / Compliance Analyst to join their team.  This is a remote opportunity within the US.   As a member of the Compliance team, the experienced SOC2 Specialist will be a member of a team that provides high-quality compliance assessments and subject matter expertise to various lines of business to ensure compliance with industry certifications including but not limited to SOC2.   As a member of Compliance team, you will have an opportunity to learn at an incredibly fast pace, be part of something meaningful and exciting, and make a positive impact our business. The Senior Compliance Analyst is the escalation point for customer security due-diligence and data protection questionnaires and you will collaborate with SMEs to maintain accurate and easy-to-understand database of customer questions and answers. You will support customer audits of the company’s policies and controls, as needed, which includes an opportunity to meet with customers. You will drive development of new content, process improvements, and tool adoption to increase customer satisfaction and internal productivity.   Requested Qualifications Bachelor’s Degree, preferably in Information Security, Information Systems, Computer Science, Accounting or related field or equivalent experience. Requires 5+ years of experience within IT Compliance or as a SOC2 Specialist CISA candidate, other certifications preferred, CPA, CISSP, CIA, etc. Familiarity with a variety of technologies, operating systems, databases, and reporting and data analytics tools   Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
Pittsburgn Pennsylvania Contract Aug 24, 2022 Analysis As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a full-time Scrum Master to join their team.  This can be a C2C/1099/W2 resource.  It is also 100% remote, as long as you sit within the US. We are looking for an experienced and versatile scrum master to improve our information technology systems, process, and practices followed using agile principles. In this role, you will be responsible for managing one or more scrum teams and also act as a coach to the team to follow agile methodologies.  To ensure success as a scrum master, you should demonstrate experience and creativity in leading teams and collaboration across products.   Key Responsibilities Drive and guide the scrum team to follow Agile and Scrum practices to actively promote prioritization, team readiness, and commitment for each Sprint Facilitate the scrum process with the cross-functional teams that involve moderately complex projects, or maintenance work Optimize scrum team velocity to identify improvement opportunities to achieve higher levels of team performance Deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met Facilitate the Scrum Agile ceremonies for the teams Collaborate with product owners, program or project managers to communicate delivery of work product from the team and escalate key risks and issues impeding scrum team effectiveness Requested Overall Skills 5+ years of experience delivering complex enterprise projects/products/programs using agile methodology 3-5+ years in formal Scrum Master role Certified Scrum Master preferred Ability to coach and lead teams transitioning to an agile approach Excellent interpersonal, verbal/written communication skills, active listening skills, and presence Flexible, adaptable, and willing to roll up sleeves to help drive/contribute to team success Past success delivering products/solutions on highly visible initiatives Knowledge of relevant licensing and industry compliance regulations. Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
Duluth Georgia Contract to Hire Aug 4, 2022 Networking As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a full-time Telecommunications Specialist to join their team. This role is a 6-month contract to hire W2 position with a flexible hybrid schedule with onsite work in Duluth, Georgia.  This is NOT a 100% remote position, so out of area candidates will not be considered.   Responsibilities include, but are not limited to, the following: Responsible for completing the company-wide deployment of Teams Voice throughout all locations Provide direct technical support for the planning, coordination, and implementation of Teams Voice migrations, new releases, upgrades, or changes throughout the organization. Responsible for supporting and maintaining several different telephone systems that are in production in several locations throughout the organization until they have been replaced by Teams Voice. Work with members of either the Systems & Operations team, the Network Operations team or the Service Desk team to ensure high-quality customer service is provided throughout the organization. Respond in a timely manner to all telecommunication issues and/or outages. Develop and educate various teams and future staff on telephone outage procedures and escalations. Ensure stable performance for all telephony environments through performance monitoring and tuning. In the future take over responsibility for mobile phone services throughout the organization which will include vendor management, contract management, support, activations and deactivations. For various locations with specific needs, ensure the continuous operation of internal and external paging system to facilitate paging requests of authorized personnel. Works collaboratively and support the efforts of all IT staff members. Demonstrates exceptional customer service and interacts effectively with all IT teams and business units. Perform other duties as assigned. Requested Qualifications: Minimum of 5 years’ relevant experience in Communications; emergency call center and/or answering service desired Minimum of 3 years’ experience with Microsoft Teams Voice. Familiarity with all aspects of telecommunications; voice mail, paging, and alarm systems desired Strong leadership and talent development competencies. Excellent customer service & verbal communication skills, computer literacy. Ability to interact effectively with various IT teams, senior leadership, and employees throughout the organization. Ability to think critically and act strategically. Ability to troubleshoot, problem solve, and complete critical analysis. Effective organizational, prioritization, and time management skills. Proven ability to discuss technology in a “non-technical” way to facilitate high-level management discussions and project teams.   Preferred Qualifications: Proven subject matter expertise in Microsoft Teams Voice Administration and rollouts. Experience with Cisco Call Manager is a plus. Knowledge of QOS, Route Redistribution, Policy Routing, and Multicast techniques is essential. 3 years of experience with Microsoft Teams, Skype for Business Online/OnPrem, Cisco Call Manager, Enterprise Voice/Unified Communication (SBC, VoIP, PBX).   Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
Lawrenceville Georgia Direct Hire Jul 27, 2022 Infrastructure As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure an AWS Cloud Engineer to join their team as a full-time, permanent employee.  This role is 100% remote anywhere in the United States.   Responsibilities Responsible for design, implementation and maintenance of Infrastructure systems including Applications, services, servers, management tools, performance tools on-prem or in the Cloud Work in tandem with our engineering team to identify and implement the most optimal solutions for the company Define and document best practices and strategies regarding application deployment and infrastructure maintenance Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful design Leverages technical expertise to address escalated issues from within the IT organization. Identify, analyze, define, and coordinate user, customer and stakeholder needs and translates them into technical requirements. Typically manages several projects at a time with limited supervision. Work is performed with general direction and is reviewed periodically throughout the assignment and at major milestones for policy compliance and alignment with project requirements. Assist business units in expressing their needs in terms that can be used to generate valid requirements. Work with stakeholders as well as technical and analytical counterparts to define constraints and develop requirements and concept of operations documentation. Provide assistance to project or program teams by identifying technical risks and develop mitigation strategies. Performs project assessments, scoping and cost estimates and implementation plans. Troubleshoot, analyze, and resolve difficult business and technical issues. Provides advanced technical support for server-based systems and environment as a whole Ensures change control and other processes and procedures are followed, and that configuration documentation is completed when systems are deployed or modified Training teams on the implementation of new or cloud-based initiatives, providing associated training as required. Cloud Engineering Experience Preferred: In-depth understanding of Designing, Building, and deploying applications on the cloud and automation framework In-depth knowledge of managing cloud environments in accordance with company security guidelines. In-depth knowledge of identifying and using appropriate cloud services to support applications on the cloud In-depth skillset of Migrating on-premises applications of the organization to the cloud In-depth understanding of Maintaining the usage of cloud services and implementing cost-saving strategies In-depth familiarization with containerization technologies and tools (Docker and Kubernetes) Windows Engineering Experience Preferred: In-depth knowledge of authentication and directory services (Active Directory), etc. In-depth knowledge with Windows system management tools, philosophies, and methods In-depth understanding of Windows automation (scripting, imaging, installation, management) In-depth understanding of TCP/IP networking (DNS, DHCP, RAS, VPN) In-depth understanding of virtualization concepts and functional working skills with various virtualization technologies Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
orlando Florida Direct Hire Apr 27, 2022 Infrastructure As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a full-time, permanent Senior Active Directory / Azure Engineer to join their team. This is a direct-hire/W2 position and 100% remote within the state of Florida. Responsibilities: Directing, tracking, and oversight of day-to-day operations within their teams. Promptly respond and resolve inquiries and escalations. Ensure systemic issues are identified and remedial actions are taken to prevent future occurrences. Collaborate with the Infrastructure Architecture, Operations, Project Management, and Application teams to properly forecast future demand and drive the appropriate actions to fulfill these needs. Drive a service-oriented culture across all activities Provide support and oversight as necessary for Disaster Recovery and Business Continuity activities for their team. Develop and maintain a comprehensive set of Knowledge Artifacts for their team, such as documentation, technical standards, operational procedures, workarounds, and technical drawings Ensures adherence to enterprise IT policies and procedures Oversight of escalations related to incident management and service requests Problem management and root cause analysis Planning & execution of change management activities Support and encourage the professional and technical development of the Junior Engineer members. Provide active guidance to assist in achieving their goals. Offer a fresh perspective and independent point of view, while guiding a process that fosters growth and educational development of the Junior Engineer members. Requested Experience Bachelor’s degree in Computer Science, Business, IT or related field or equivalent military experience MCSE or MCITP a plus 6+ years’ experience in Active Directory and Azure Relevant technology experience includes: Active Directory, Azure Managing cloud workloads on Microsoft’s data platforms including Azure Designing, delivering, and supporting large scale and highly available data platforms including clustering, replication, log shipping, and mirroring Performance monitoring, tuning, reporting, and troubleshooting techniques Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
atlanta Georgia Contract Mar 25, 2022 Analysis As a trusted partner and with multiple on-going application modernization projects in process, Converge Technology Solutions is helping our client identify, screen and secure a Business Analyst / Data Specialist to join our Professional Services Team as a consultant to eventually join our client directly as a full-time, permanent employee.  This is a hybrid onsite/remote role with at least 1-2 days onsite in Alpharetta, Georgia.  In this role, you will be responsible for meeting with internal business groups and documenting where each group's data is held and how to use that data. You’ll gather, document, and analyze data needs and data requirements for various innovative company Data and Analytics Initiatives. At times, you may be creating a data dictionary/catalog that can be easily accessed, visually appealing and logical. You should have practical experience working with SQL relational databases, great writing skills and the ability to ask great questions so you can truly understand data usage.  You will be responsible for the development of data mapping documents for ingestion by data engineers, as well as working on a Scrum team and being a liaison between data engineers and various clients requesting specific data mining efforts.  Along with collating multiple data sources by data mining into a single source document, you will need to be self-directing as well as have the ability to lead working sessions for data discovery. Strong communication and client facing skills.  This role will grow to become a data SME for Data and Analytics team for product delivery. Requested Experience: 4-5 years of experience in a data analyst or business analyst role Experience running queries using SQL and understanding of relational databases Excellent technical writing skills and ability to ask questions of technical people and do documentation of their responses in a clean and concise way Experience with Data Specifications and managing 3rd party interfaces Bachelor’s Degree Preferred Experience: API experience (REST) Any machine learning or advanced analytics experience Any experience with statistical packages or big data products Any experience with Bank, Loan, or Credit Card data Experience building data visualizations or analytical reports Experience with Snowflake as a data source for analysis   Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.