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orlando Florida Direct Hire Apr 27, 2022 Security As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a full-time, permanent Security Application Support Specialist to join their team. This is a direct-hire/W2 position and 100% remote within the state of Georgia and/or Florida. In this role, you will be directly responsible for providing support and maintenance across a diverse portfolio of cutting-edge cybersecurity products and services. Successful candidates will be able to demonstrate a consistent approach to problem solving, enjoy working as part of a team, building relationships, and excited by continuous learning. Job Responsibilities: Perform troubleshooting, support, and maintenance activities across a broad Cybersecurity application portfolio, such as: Identity & Access Management, PKI technologies (e.g. Multifactor Authentication tokens, Privilege Access Management, Certificate Management) Endpoint, Email, and Network Security Technologies Zero Trust Network Access Build close relationships with clients by investigating, troubleshooting, and resolving complex issues in a timely and accurate manner Working with security vendors to resolve issues related to third-party products and services Identify common issues, determine root cause, provide resolution, and seek continuous improvement Perform application upgrade and maintenance activities Contribute to after-hours support coverage rotation Perform duties in accordance with established ITIL processes Required Skills: Bachelor’s degree in Computer Science, Information Technology, or equivalent experience 3+ years of professional experience including security, infrastructure and/or application development Ideal candidates will have experience and/or general knowledge across several security & technology areas, such as: Digital certificate & PKI concepts Network security technologies (e.g. network firewalls, VPNs, proxies, IDS/IPS, application firewalls) Network technologies (e.g. routers, switches, load balancers) Identity and Access Management, Role-Based Access Control (RBAC), Directory services Endpoint security Email security N-tier applications, web servers, APIs, databases Strong ability to troubleshoot across different technology stacks Excellent negotiation and interpersonal communication skills High level of integrity in dealing with confidential and sensitive information Extremely high standards for quality of product and service Passion for career growth in Cybersecurity Other considerations: Previous experience offering support for security applications or services in an enterprise environment Information security related certifications, e.g. CISSP, CISA, GSEC, SSCP, Security+ ITIL Foundations or other IT certifications Proficiency in Microsoft Office suite applications (Outlook, Word, Excel, and PowerPoint) Experience with DevSecOps and Application Performance Monitoring Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
orlando Florida Direct Hire Apr 27, 2022 Infrastructure As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a full-time, permanent Senior Azure IaaS Engineer to join their team. This is a direct-hire/W2 position and 100% remote within the state of Florida. Requested Experience for Success: Deep understanding of Azure IaaS – Compute, Storage, Network Install, configure and troubleshooting Azure Compute instances, Resource Group, Azure Backup, Azure Monitor, Log Analytics, Azure AD, Azure Storage, vNet, Blob Storage, Key Vault, Load Balancers and RBAC Experience in managing and maintaining Azure policy and security center In support of the deployed cloud systems and environments, create custom scripts to automate support processes where applicable Ability to identify issue at Azure level and resolve. If needed escalate to Microsoft and coordinate with them Deploy Azure API management services to multiple Azure Regions Manage Azure subscription and profiles Define architectural roadmaps for Disaster Recovery/Business Continuity utilizing the cloud Maintain best practices on managing systems and services across all environments Fault finding, analysis and of logging information for reporting of performance exceptions Proactively monitoring system performance and capacity planning Provide input on ways to improve the stability, security, efficiency, and scalability of the environment Collaborate with other teams and team members to develop automation strategies and deployment processes Proficient with documentation of standards, knowledgebase articles, how-to’s, and other operational guides Ability to work independently and take ownership of responsibilities and follow through on tasks. Problem solver who exercises sound judgment in complex situations. Superior commitment to serving others with empathy, timeliness, accuracy, thoroughness, and professionalism. Strong knowledge on Azure B2B and B2C, AD privileged identity management, ADDS, Express Route, VPN Gateway, Load Balancer, Application Gateway and Frontdoor preferred. Required Experience Preferred Windows Server administration skills including SQL Server, IIS, and Active Directory DevOps and Continuous Integration frameworks and tools experience preferred Proven experience managing Azure implementation and storage, deploy and manage virtual machines, configure and manage virtual networks, and manage identities. Minimum of 5 years’ experience as an Azure Administrator preferred Proficiency “migrating” on-premise workloads to the cloud, with high resilient architecture. Strong understanding and experience in conducting system backups and policies to improve system recovery. Strong experience in PowerShell, Bash, Python and Unix Shell scripting Microsoft Azure Certification Preferred   Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
orlando Florida Direct Hire Apr 27, 2022 Security As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a full-time, permanent Senior Network Security Engineer to join their team in Florida. This is a remote position with travel to sites as needed during on call rotation. In this role, you will be responsible for securing, managing, monitoring and administering services and technology in support of the company’s business objectives by ensuring security, availability, reliability, scalability, and audit of their network.  The daily duties also include project work, hands-on troubleshooting, interfacing with cross-functional teams, patching, vulnerability management and resolving complex issues across the enterprise. RESPONSIBLITIES: Day-to-day administration, configuration, maintenance and upgrades of existing security devices and platforms Provide proactive remote systems monitoring and troubleshooting support to ensure optimum service availability Reviewing firewall rules to ensure strict adherence to the company’s security policies Develop operational improvement plans and transforming the improvements to scalable and automated workflows Perform deep dives on complex issues across the enterprise network using automation and hands-on technical troubleshooting Maintain situational awareness over the company’s environment, including ongoing major incidents Collaborate with Security Operations Teams and build cross-functional relationships within Business Technology Solutions (BTS), Platform Engineering (PE), Security Operations Team (SecOps), Enterprise Architecture (EA), Application Support & Maintenance, and other IT leadership as required Provide technical and functional leadership within the network team. As part of this position, you’re required to provide escalation and mentoring to L1/L2 team members on an ongoing basis. Anticipate potential operational risks and develop strategies to mitigate through performance monitoring, trend analysis, capacity monitoring Maintain awareness and oversight of critical operational activities and major changes Participating in threat-hunting as required by SecOps Team Oversee technical bridge and participate in emergency response with the view of providing detailed analysis for postmortem to prevent future occurrences Ensure the operational policies and procedures are documented and maintained EXPERIENCE & QUALIFICATONS: Bachelor’s degree in Information Technology, Computer Science, Engineering, Mathematics, related fields or applicable work experience or relevant military experience 6+ years of Infrastructure Technology experience with a primary emphasis on Network Security Operations in large enterprise environments or relevant military experience CCNP certification (or demonstratable equivalent experience) Proficient in configuring and troubleshooting Cisco security devices, understanding network stacks, and popular network protocols Expertise and knowledge of scripting for task automation, such as Python, PowerShell, building of playbooks in Ansible or other automation platforms Information Security and ITIL certifications and experience strongly preferred Relevant technology experience includes: Advanced administration of Cisco Identity Services Engine (ISE), Cisco FirePower Threat Defense (FTD) and FirePower Management Console (FMC), Cisco Adaptive Security Appliance (ASA) including device configuration, upgrades and maintenance Excellent understanding of networking technologies Experience deploying and migrating firewalls (on-prem and cloud) Advanced expertise in multi-vendor IDS/IPS solutions Understanding of load-balancing technologies Knowledge of routing protocols including EIGRP, BGP, OSPF Cisco AnyConnect VPN, 3rd party VPN (site-to-site/B2B) Knowledge of proxy technologies, on-prem and cloud-based. Data Center design and implementation experience Understanding of hybrid cloud deployment   Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
orlando Florida Direct Hire Apr 27, 2022 Infrastructure As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a full-time, W2 direct-hire Senior Backup & Lead Storage Engineer to join their team. This is a 100% remote position within the state of Florida.   In this role, you will be responsible for administering services, technology, and operations within their assigned functional areas in support of our business partner’s expectations from an availability, reliability, scalability, security, audit, and cost perspective.   Common Responsibilities: Install, configure, monitor, maintain and troubleshooting NetApp Storage Platform, Veritas Backup Exec Platform and Oracle Storage Tek SL150 Tape Library. Experience in OnTap version upgrades working closely with vendor. Proactively monitoring system performance and capacity planning using various tools. Provide input on ways to improve the stability, security, efficiency, and scalability of the environment Proficient with documentation of standards, knowledgebase articles, how-to’s, and other operational guides Ability to work independently and take ownership of responsibilities and follow through on tasks. Problem solver who exercises sound judgment in complex situations. Being flexible with working on off-hours, weekends, and even holidays Support the achievement of service levels and metrics-based performance in collaboration with the Outsourcing Suppliers Directing, tracking, and oversight of day-to-day operations in their towers Provide technical guidance, disciplined judgement, and oversight of Infrastructure Operations activities related to Service Operations, including incidents, problems, service requests, change management for their towers Proactively identify and ensure the timely remediation of issues within their towers Promptly respond and resolve inquiries and escalations. Ensure systemic issues are identified and remedial actions are taken to prevent future occurrences. Assist in the planning and oversight of change management activities Collaborates with the Infrastructure Architecture, Operations, Project Management, and Application teams to properly forecast future demand and drive the appropriate actions to fulfill these needs. Drive a service-oriented culture across all activities Define architectural roadmaps for Disaster Recovery/Business Continuity utilizing the cloud and provide support and oversight of Disaster Recovery and Business Continuity activities for their tower. Managing day-to-day operations and project activities within their towers. As part of the responsibilities, you will be escalation point for Junior Engineer team members on an ongoing basis   Requested Experience: Six plus years of deep understanding and experience with NetApp storage platform in an enterprise environment or relevant military experience NetApp certification or relevant military experience Experience performing ONTAP cluster upgrades and deep knowledge of CIFS/NFS/iSCSI protocols. Experience with NDMP backups and recovery, local and remote replication technology (Snapshots & Snapmirror) Implementation of new SAN/NAS equipment and migration from old storage, decommissioning of old storage, etc. Strong troubleshooting skills as it relates to NetApp systems. Ability to demonstrate knowledge of the underlying storage architecture and features, including ability to explain aggregates, volumes, luns, vserver, junction path, LIF, iGroups, Raid types, thin vs. thick provisioning, replication, and be familiar with various console commands, etc. Additional Preferred Experience: Good working knowledge of network protocols, VLANs, DNS, TCP/IP, SFTP, SSH Experience with VMware and Virtualization technology ITIL Foundation Certification. Experience in PowerShell, Bash, Python and Unix Shell scripting. Azure Storage experience preferred   Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
orlando Florida Direct Hire Apr 27, 2022 Infrastructure As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a full-time, permanent Senior Active Directory / Azure Engineer to join their team. This is a direct-hire/W2 position and 100% remote within the state of Florida. Responsibilities: Directing, tracking, and oversight of day-to-day operations within their teams. Promptly respond and resolve inquiries and escalations. Ensure systemic issues are identified and remedial actions are taken to prevent future occurrences. Collaborate with the Infrastructure Architecture, Operations, Project Management, and Application teams to properly forecast future demand and drive the appropriate actions to fulfill these needs. Drive a service-oriented culture across all activities Provide support and oversight as necessary for Disaster Recovery and Business Continuity activities for their team. Develop and maintain a comprehensive set of Knowledge Artifacts for their team, such as documentation, technical standards, operational procedures, workarounds, and technical drawings Ensures adherence to enterprise IT policies and procedures Oversight of escalations related to incident management and service requests Problem management and root cause analysis Planning & execution of change management activities Support and encourage the professional and technical development of the Junior Engineer members. Provide active guidance to assist in achieving their goals. Offer a fresh perspective and independent point of view, while guiding a process that fosters growth and educational development of the Junior Engineer members. Requested Experience Bachelor’s degree in Computer Science, Business, IT or related field or equivalent military experience MCSE or MCITP a plus 6+ years’ experience in Active Directory and Azure Relevant technology experience includes: Active Directory, Azure Managing cloud workloads on Microsoft’s data platforms including Azure Designing, delivering, and supporting large scale and highly available data platforms including clustering, replication, log shipping, and mirroring Performance monitoring, tuning, reporting, and troubleshooting techniques Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
Chicago Illinois Contract to Hire Apr 15, 2022 IT Support As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a ServiceNow Application Administrator to join their team as a consultant for 3-6 months, upon which you’ll be hired full-time by the client.  This is primarily a hybrid position with 2-3 days of onsite work in Jacksonville, Florida.  All candidates must be local to Jacksonville or willing to relocate to the Jacksonville, Florida area. In this role, you will be responsible for managing the configuration, implementation, and maintenance of a ServiceNow (PPM) system, along with other systems in the Corporate Systems space. Responsibilities Perform day to day support, administration, and maintenance of the ServiceNow ITBM (including Project, Demand and Resource Management) platform and the suite of company applications. Work closely with the ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams. Develop, configure, and improve core and custom applications. Work directly with end users to resolve support issues within ServiceNow (PPM). Develop systems integrations and process automation. Perform installation and testing of ServiceNow (PPM) updates and new releases. Develop clear and concise technical and process documentation. Create ad-hoc reports, metrics, and dashboards (including performance analytics). Consults with other IT groups, provides business system knowledge and expertise as required. Qualifications 1+ year ServiceNow administration experience ServiceNow System Administrator certification preferred Experience working with PPM in ServiceNow Demonstrated knowledge of ServiceNow administration and upgrade activities Demonstrated ability to analyze, draw conclusions and devise solutions to problems Comfortable creating reports Strong oral and written and interpersonal communications skills Ability to create and maintain professional relationships within all levels of the organization Ability to work independently and as member of a team Flexibility to operate and self-driven to excel in a fast-paced environment Capable of multi-tasking, highly organized, with excellent time management skills Detail oriented with excellent follow-up practices   Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
Centennial Colorado Direct Hire Apr 6, 2022 Security As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a Security (DevSecOps) Engineer to join their team in Denver, CO. This is a hybrid role initially, with 1-2 days onsite needed to establish rapport with the CISO. The Information Security Department serves as the process owner for all activities related to availability, integrity, and confidentiality of customer, employee, and business information in compliance with the various financial institutions’ information security policies and procedures. In this role, you will carry out the responsibilities of the position in accordance with the company’s Information Security Policies and Procedures.  You will work closely with the Development Operations team to ensure continuous integration of security best practices into all phases of the Software Development Life Cycle (SDLC). High-level Responsibilities: Tightly integrate security tools and processes throughout the DevOps pipeline Automate core security tasks by embedding security controls early on in the software development lifecycle Continuously monitor and remediate security defects across the application lifecycle, including development and maintenance. Support and manage application security tasks, to include testing and deployment Support and manage web application security tasks, to include testing and deployment Process management - Ensure adherence to the organization's SDLC development process Assist Development teams with source code management (organization and structure) Assist with distributed source control systems Ensure the SDLC environmental changes are versioned and synchronized for repeatable functionality Perform assessments, develop and/or improve build and release strategies Define, document, coordinate, execute and validate application of SCM methodologies Develop and maintain deployment and release structures Develop SDLC strategies for software control to fit best practices, standards and business objectives Assist in managing deployments, security, and support of business solutions. Manage internal customer relationship management and problem and incident management for applications and web applications Qualifications: Bachelors’ degree in computer science, information systems, computer engineering, information security, or equivalent experience. A combination of at least 2-4 years of experience in Security and DevOps. Prior experience supporting CI (Continuous Integration) environment utilizing (TFS, Jenkins, Git, etc.) Prior experience supporting CD (Continuous Delivery) environment utilizing (Octopus, GitLab, Ansible, Puppet, etc.) Prior experience providing Software Development Life Cycle support .Net, C# and JavaScript development experience is nice to have, but not required Knowledge and understanding of Veracode or similar tools Understanding and working knowledge of cloud development and cloud security Ability to provide remediation coaching and guidance on security-related code defects   Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
Centennial Colorado Direct Hire Apr 6, 2022 Security As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure an Incident Response & Threat Intelligence (IR/TI) Lead to join their team in Denver, CO.  This is a hybrid role initially, with 1-2 days onsite needed to establish rapport with the CISO. In this role, you will serve as the process owner for all activities related to, preparing for, and responding to information security threats and incidents, including coordinating with and providing briefings for senior executives of the company and their partners. Responsibilities: Establish, document and manage an Incident Response program for the company and its partners, including developing relevant runbooks for expected incident types, and conducting table top exercises for the company and its partners on a regular basis to test the runbooks and prepare involved parties. Develop and monitor threat intelligence sources to ensure the company has relevant information on threats and threat trends that can impact the company and its partners. Where appropriate, work with the CISO and other IS leaders to add to or modify the current information security program in order to mitigate these threats. Provide updates on threat trends, both written and in presentation, as part of the ISSC partner monthly meetings, and as needed for board level reporting and other ad hoc updates/reports. Develop capabilities, including both inhouse and with third party resources, to investigate and respond to potential cybersecurity incidents, from initial investigation through to full recovery and root cause analysis, including providing communication updates to all concerned stakeholders. Review and contribute to the management of the cyber insurance policies in place for the company and its partners, providing input on the insurance requirements as part of the company information security program planning, and providing recommendations on areas where additional coverage may be needed. Establish proactive relationships with relevant law enforcement, legal and IR consulting firms for use should they be needed in an incident. Coordinate and manage pen testing, 3rd party testing and all other technical security evaluation engagement for the company and its partners, including analysis of report findings to determine if changes are needed to the company’s information security program as a result. Assesses cyber risks and threats to the company and its partner employees, property, affairs, brand, and events. Identifies and researches new potential threats using public and private information, open-source intelligence (OSINT), and other effective research techniques. Establishes clear, effective, and proactive plans for avoiding or mitigating newly emerged or evolving threats. Assists decision-making in crises. Qualifications: 8 years of information security experience, of which at least 3-5 years should have been in a role performing the duties of incident response and threat intelligence. Highly skilled in the technical aspects of information security, including systems, network and application security tools and processes. Experience in developing an IT/TI program in alignment with a recognized security framework (ISO, NIST, etc.). Experience managing and building incident response/threat intelligence organizations and functions. Experience hiring and mentoring staff in the performance of incident response/threat intelligence functions. Experience in the handling of actual breaches and incidents, including briefings with senior leaders and coordination with external parties. Recognized security certification (CISSP, CISM, etc.).   Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
Alpharetta Georgia Contract Mar 29, 2022 Analysis As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a Product Champion to join our Professional Services team as a long-term consultant.  This is primarily a remote position with some onsite work, as needed in Atlanta, Georgia.  All candidates must be local to Atlanta.   A Product Champion is a value-driven Agile Product Leader embedded in a software delivery team. You have the autonomy and authority to balance the priorities of the team between Product Management, Technology, Compliance and Senior Leadership. Responsibilities Working closely with Product Management, Product Development, and their team to help refine and ultimately own the delivery of a product mission Building relationships with a cross-functional group of development teams Being a strong but comfortable collaborator, capable of balancing the needs of Product Management, Technology, Audit and Compliance Interpreting and influencing the strategic vision while implementing the tactical needs of your product Bringing analytical thinking, problem solving, systemic thinking to all that you do for our clients and their customers Expertise in what to measure, what level of detail, and why it's important You Will Operate autonomously and be comfortable balancing the priorities of both business and technology Demonstrate emotional intelligence and integrity everyday Be an expert in both oral and written communication Have an entrepreneurial spirit and high desire to work with an innovative team Be passionate about being in a learning-based culture; willing to step outside of the comfort zone in search of being value-minded Be naturally curious and eager to learn, constantly seeking to discover and seeks to apply practical knowledge into your work and relationships both inside and outside of the organization Basic Qualifications For Consideration 3+ years of experience working with agile methods (Scrum, Lean, XP) 4-year degree from an accredited university or 6+ years of applicable work experience 3+ years of experience working with business and technology teams preferred Proven ability to analyze, organize, and integrate large amounts of complex information into clear, concise presentations and plans Proven experience as an influencer across an organization Strong attention to detail and ability to work independently in a fast-paced environment Previous experience in a product management or ownership role Preferred Skills, Experience, And Education Certified Product Owner or applicable experience   Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
atlanta Georgia Contract Mar 25, 2022 Analysis As a trusted partner and with multiple on-going application modernization projects in process, Converge Technology Solutions is helping our client identify, screen and secure a Business Analyst / Data Specialist to join our Professional Services Team as a consultant to eventually join our client directly as a full-time, permanent employee.  This is a hybrid onsite/remote role with at least 1-2 days onsite in Alpharetta, Georgia.  In this role, you will be responsible for meeting with internal business groups and documenting where each group's data is held and how to use that data. You’ll gather, document, and analyze data needs and data requirements for various innovative company Data and Analytics Initiatives. At times, you may be creating a data dictionary/catalog that can be easily accessed, visually appealing and logical. You should have practical experience working with SQL relational databases, great writing skills and the ability to ask great questions so you can truly understand data usage.  You will be responsible for the development of data mapping documents for ingestion by data engineers, as well as working on a Scrum team and being a liaison between data engineers and various clients requesting specific data mining efforts.  Along with collating multiple data sources by data mining into a single source document, you will need to be self-directing as well as have the ability to lead working sessions for data discovery. Strong communication and client facing skills.  This role will grow to become a data SME for Data and Analytics team for product delivery. Requested Experience: 4-5 years of experience in a data analyst or business analyst role Experience running queries using SQL and understanding of relational databases Excellent technical writing skills and ability to ask questions of technical people and do documentation of their responses in a clean and concise way Experience with Data Specifications and managing 3rd party interfaces Bachelor’s Degree Preferred Experience: API experience (REST) Any machine learning or advanced analytics experience Any experience with statistical packages or big data products Any experience with Bank, Loan, or Credit Card data Experience building data visualizations or analytical reports Experience with Snowflake as a data source for analysis   Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
Alpharetta Georgia Contract to Hire Mar 25, 2022 App Dev As a trusted partner and with multiple on-going application modernization projects in process, Converge Technology Solutions is helping our client identify, screen and secure an Advisory Solutions Architect to join our Professional Services Team as a consultant and/or to join our client directly as a full-time, permanent employee.  In this role, you will lead the transformation efforts to modernize and re-architect a suite of applications. You will play a critical role in developing the technology roadmap to upgrade the applications while meeting best practices and architectural patterns. It will be your responsibility to implement best practices frameworks/capability models that will control costs, provide higher quality, and increase the predictability of service delivery. You will ensure the quality and consistency of the software architecture across systems by giving day-to-day technical guidance to the development teams. You will be a hands-on contributor to the code and a communicator to convey the overall strategy to multiple development teams. You should be comfortable working with product managers, designers, agile coaches, and clients to make decisions together in an Agile environment.  You will lead the delivery of valuable working software to clients and their users. Preferred Experience: Bachelor’s Degree or higher in Computer Science / Engineering .NET Core Programming Skills – Candidate should have a mastery of the .Net & C# programming language and a proven track record of applying it to complex enterprise systems. Presentation skills – able to translate business requirements into multiple technical design options allowing stakeholders to weigh pros and cons. Communication Skills – Candidate must be able to convey their ideas to others via PowerPoint and emails. They must also be comfortable speaking in front of large teams, incorporating their ideas, and building consensus. Proficiency with full-stack software development and a strong understanding of data structures, resilient services, and cloud-based deployment and scaling. RESTful Service Development Knowledge of message brokers such as Kafka and containerization tooling such as Docker and Kubernetes Hands-on experience integrating with object databases, caches, and search engines (such as MySQL, SQL Server, Redis, Elastic Search, etc.) Identity management services such as Ping Experience in secure software development and vulnerability remediation Experience in Microservice architecture Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
Centennial Colorado Direct Hire Feb 4, 2022 IT Support As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a full-time, permanent IT Service Desk Manager to join their leadership team in Denver, Colorado.  This role will be a hybrid, onsite/remote position, so local candidates are preferred as well as candidates willing to relocate to Denver on their own accord.   In this role, you will manage the Service Desk staff and ensure that end users are always receiving the highest level of customer service possible for all level-one and level-two incidents. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end user service requests, including but not limited to, Knowledge Base maintenance, the coordination of computer service desk functions, software and hardware troubleshooting, and low-to-mid level infrastructure problems. Responsibilities: Monitors staff and their resolution of user problems to ensure optimum user-system performance. Monitors all incoming work requests, incident tickets, and status checks by customers via a ticketing system. Ensures that calls/requests are being taken/logged, assigned, checked out, and resolved or escalated in a timely and efficient manner. Ensures the use of best practice service quality metrics in the delivery of Service Desk support. Such as: first call resolution rate, total call ownership, escalation, and support metrics tracking and reporting. Meet with client liaisons to review and assess current Service Desk service levels and develop strategies for new services and service quality improvements.   Qualifications: BA/BS degree or equivalent work experience. 3-5 years of service desk supervision. Experience with implementing and managing self-help systems and platforms (e.g., password reset, knowledge management, etc.). Experience with analyzing and eliminating “bad call/ticket volume” (characterized as volume to the Service Desk which could have been avoided). Experience with various value-added Service Desk tools and platforms designed to create a more efficient and effective Service Desk experience. Experience with service level tracking with strong knowledge of Microsoft Office Suite.   Supervisory Responsibilities: Supervise direct reporting staff and delegate work duties according to overall company police Develop staff to maximize potential through feedback, coaching, and scheduled 1-on-1's. Conduct performance reviews and maintain employee records pertaining to performance, training, and attendance. Implement disciplinary action as needed. Service Desk staff are remote full-time.   Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.
Centennial Colorado Direct Hire Jan 26, 2022 Project Management As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a Director of Product Strategy to join our client in Denver, Colorado. This will be a hybrid position (onsite/remote).   In this role, you will be responsible for driving the vision and strategy for the company and the consortium across all of its applications and platform capabilities. The goal is to establish alignment, understanding, and communication to build an efficient suite of applications that maximize the potential of our existing and future technology offerings, while planning for decommissioning of applications and offerings that are redundant, outdated, or no longer needed. This position will play a key role in defining our product vision, road map and product priorities, as well as putting in place and managing a structured product portfolio management framework and process.    Essential Responsibilities: Defines the product lifecycle vision for the consortium that supports the shared CEO vision, strategy and direction. Determines a road map for all company product offerings (applications), including what products have redundancy and are no longer needed. Develops a strategy for effective decommission when appropriate. Develops and oversees the implementation of processes, and policies that have significant impact upon the organization. Develops short- and long-range product and service strategies and plans. Works cross functionally with all business groups (heavily with Innovation?) to understand emerging customer and business trends that required enhancements or new product features to be developed. Defines and prioritizes the product development roadmap for the company and consortium, with a strong product portfolio management analytical approach. Develop application sunset strategies where necessary. Makes recommendations for the formulation of the strategies and operating plans of the specified area of responsibility, then, based on prevailing conditions executes or adjusts the operating plans. Brings a strong financial and business discipline to roadmap prioritization and performs pre/post launch analysis of each product and drives team financial accountability for results. Sets financial, operational and quality objectives for the product offerings and develops master operational plans. Leads execution (scope, requirements definition and delivery) of top strategic product initiatives Interacts with direct reports and peers in management / customers / vendors to interpret information and improve cross-functional processes and programs.   Qualifications: 5-7 years background in technology product management; thorough knowledge of SDLC 5+ years of experience in financial services Bachelor’s Degree required in Computer Science, Computer Engineering, or Business; MBA/Master’s preferred. Knowledge of agile development methods. (Any specific programs like Jira). PMP certification desired. Excellent writing skills are a must; candidates must have the ability to clearly describe product requirements and functionality. Exceptional organizational skills with the ability to multi-task and manage multiple processes, programs, and procedures simultaneously while working under pressure to meet deadlines Experience in analytics or business intelligence a plus.   Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.  
Alpharetta Georgia Direct Hire Jan 7, 2022 App Dev As a trusted partner with multiple on-going enterprise digital transformation and application modernization projects in process, Converge Technology Solutions is helping our client identify, screen and secure a Principal Software Architect to work in Alpharetta on a hybrid onsite/remote basis.  This is a full-time, permanent W2 only position with a projected start date of February 2022.   As a Principal Software Architect, you will lead the transformation efforts to modernize and re-architect a suite of applications. You will play a critical role in developing the technology roadmap to upgrade the applications while meeting best practices and architectural patterns. It is your responsibility to implement best practices frameworks/capability models that will control costs, provide higher quality, and increase the predictability of service delivery. You will ensure the quality and consistency of the software architecture across systems by giving day-to-day technical guidance to the development teams.   Software architects are expected to be hands-on contributors to the code, and a communicator to convey the overall strategy to multiple development teams. You must be comfortable working with product managers, designers, agile coaches, and clients to make decisions together in an Agile environment. You will lead the delivery of valuable working software to clients and their users.   Responsibilities: Conduct architecture/design/code reviews for software to create high-quality, maintainable software. Define multiple aspects of development from appropriate technology and workflow to coding standards Communicate all concepts and guidelines successfully to the development team Oversee progress of the development team to ensure consistency with design Leads the creation of and is accountable for system design documentation, including enterprise architectures, feature designs, application, and interface contracts. Manage third-party vendors and subcontractors for quality and on-time delivery. Evaluate existing and new technology frameworks, tools, and infrastructure via POCs and technical research to develop strategic direction for software applications. Provide architectural leadership across products in hardware, software, and delivery methods. Manage and serve as a mentor to other architects and developers to promote the architecture profile, drive adoption of best practices and expand the organization’s knowledge Create and support the vision of the technology roadmap. Determine multiple paths forward, presenting the pros and cons, and do what is necessary to knock down barriers and obstacles to the vision and strategy. Perform end-to-end impact assessment for technical changes and determine the impact on upstream and downstream systems and processes. Partner with the Testing Lead to guide the overall test strategy and test execution. Able to deliver software in a highly compliant and regulated environment. Document business process flows and technology solutions architecture diagrams. Assist in defining the process models to enable the adoption of DevOps methodologies.   Requested Qualifications: Bachelor’s Degree or higher in Computer Science / Engineering Proficiency with full-stack software development and a strong understanding of data structures, resilient services, and cloud-based deployment and scaling. .NET Core Programming Skills – Candidate should have a mastery of the .Net & C# programming language and a proven track record of applying it to complex enterprise systems. Web Design (HTML, CSS, React.js) experience RESTful Service Development Knowledge of message brokers such as Kafka and containerization tooling such as Docker and Kubernetes Hands-on experience integrating with object databases, caches, and search engines (such as MySQL, SQL Server, Redis, Elastic Search, etc.) Identity management services such as Ping Presentation skills –able to translate business requirements into multiple technical design options allowing stakeholders to weigh pros and cons. Communication Skills – Candidate must be able to convey their ideas to others via PowerPoint and emails. They must also be comfortable speaking in front of large teams, incorporating their ideas, and building consensus.   Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.