Technical Support Specialist
IT Support
Aurora North Carolina Contract to Hire Jan 18, 2022

As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure an Technical Support Specialist to join our client in Aurora, NC.  This is an onsite position, Monday-Friday, 40 hours a week.

You will be responsible for performing software/hardware installations and support, troubleshooting of Microsoft Windows 10 and Microsoft Office issues, troubleshooting, repair and maintenance of all types of computers and peripheral hardware including: PCs, Laptops and docking stations, monitors, printers and network cabling etc. Light administrative duties and errands will also be required. This position will provide overall support to the IT department.


  • Customer service and hands on practical experience with MS Windows 10, MS Office;
  • Assist with the disposal of unneeded PC and printer equipment
  • Capacity to provide PC, tablet, and systems support (including printer and Smart Phone) in a timely and thorough manner;
  • Excellent interpersonal skills, an aptitude for problem solving, and the ability to work in a team environment.
  • Willingness to accept assignments and special projects as needed;
  • Ability to take direction while working under tight deadlines;
  • Position will require physical activity, including lifting computers, monitors, and printers;

Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.