Manager of Quality Assurance (Front End)
chicago Illinois Contract to Hire Jul 20, 2022

As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure a Manager of Quality Assurance (Front End) to join their team as a full-time, permanent employee.  This is a remote position with some onsite travel when needed


In this role, you will drive the overall quality of the products developed within the frontend teams (web and native mobile apps), together with the different development managers working out of satellite offices.  Agile is key to our journey and you will play a big role in building and developing the agile organization. You will be responsible for coordinating the quality-related efforts within our different teams. You will work together with our QA team in driving their test strategies towards major initiatives and continuous product development.


You will be responsible for setting standards in automated and manual testing solutions. You will look to match the best testing technology and solutions to our pipelines, constantly on the hunt for ways to improve things. You will manage and mentor direct reports, but you will also be hands-on with our scrum teams’ day-to-day work, interacting with developers, product managers, and designers on a daily basis to deliver on sprint goals.



  • Manage QA for our customer-facing web and native applications
  • Responsible for Test automation development, validation, and deployment
  • Collaborate with product owners and engineers to understand product requirements
  • Analyze requirements and acceptance criteria and develop a testing strategy to include both manual, scripted, and edge case testing approaches, as applicable.
  • Establishes and implements metrics (process capability, control charts, measurement of quality) for monitoring system effectiveness and to enable managers to make sound product quality decisions.
  • Continually drive quality assurance initiatives forward and communicate ideas in documentation, presentations, and one-on-one pairing
  • Work closely with the development scrum team for our new-age e-commerce platform
  • Work with the scrum team to ensure that all stories have well-defined acceptance criteria, test plans, and any hooks needed to enable testability
  • Execute Digital QA roadmap and build cross-functional efficiencies
  • Deliver high-quality product releases
  • Proactive stakeholder communication and thrive in an agile environment where design decisions are made collaboratively every day



  • 10+ years of relevant industry experience.
  • 3+ years of direct people management experience with 4+ direct reports
  • 3+ years of hands-on mobile product experience, preference for experience with B2C apps.
  • 3+ years of hands-on experience with Jira, Zephyr, and Confluence
  • 3+ years of hands-on automation experience using Selenium, and Appium
  • Strong experience with using device simulators in XCode and Android SDK.
  • Strong technical understanding of either iOS and/or Android platforms (preferably both) and the differences between each
  • Knowledge of working with cloud-based consumer platforms
  • Familiarity with CI systems and app distribution systems (Jenkins, Hockey, GoogleBetaTestGroups, etc.)
  • Experience scheduling and managing onshore + offshore QA resources
  • Experience assembling sanity and regression test suites
  • Experience providing estimates to complete QA related tasks


Converge Technology Solutions offers equal opportunity to employees and applicants regardless of race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation or any other consideration made unlawful by federal, state, or local laws. Converge Technology Solutions does not accept unsolicited resumes from third-party vendors associated with fees.